— Trendy Apparels

Last Updated: [Insert Date]
Contact Number: +92 310 4605256

At Trendy Apparels, customer satisfaction is our priority. If you are not completely happy with your purchase, we’re here to help.

1. Eligibility for Returns

You may request a return under the following conditions:

Items must be returned within 7–14 days of delivery (set your preferred timeframe).
Items must be unused, unworn, and in their original packaging.
All tags, labels, and accessories must be intact.
Proof of purchase (order number, receipt, or confirmation email) is required.

Non-returnable items:

Sale or discounted items
Underwear, socks, or intimate wear
Customized or personalized items

2. Refunds

Once we receive and inspect the returned product:

You will be notified about the approval or rejection of your refund.
If approved, your refund will be processed to your original method of payment.
Refund processing may take 5–10 business days depending on your payment provider.

Note: Shipping fees are non-refundable, except in cases where the item was damaged or incorrect due to our mistake.

3. Exchanges

We offer exchanges for:

Wrong size
Wrong color
Defective or damaged items

To initiate an exchange, contact us within the return window. We will provide instructions for sending the item back.

4. Damaged or Defective Items

If you receive a damaged, faulty, or incorrect item:

Contact us immediately.
Provide:
- Order number
- Description of the issue
- Photos of the damaged or wrong item

We will arrange a replacement or refund at no extra cost.

5. Return Shipping Costs

Customer responsibility: If returning due to personal reasons (e.g., size issue, change of mind).
Trendy Apparels responsibility: If the item was defective, damaged, or incorrect.

6. Cancellation Policy

Orders may be canceled within 1–2 hours of purchase, provided the order has not yet been shipped.
Once shipped, cancellation is not possible, but you may request a return after the product arrives.

7. How to Request a Return

To initiate a return or refund, contact us at:

Trendy Apparels
Phone: +92 310 4605256

We will provide the return address and instructions.